Returns & Exchanges

At You & I, we want you to love every piece you wear. If your purchase isn't quite right, you can return or exchange any item within 30 days of delivery provided it is in its original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags are attached and the garment is free from any signs of wear.

3

Attach the Label

Download and print your prepaid shipping label from the portal and securely fix it to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized courier drop-off point and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing